Privacy Policy
Your privacy matters. This policy explains how IDB Consulting collects, uses, protects and processes personal data in accordance with the General Data Protection Regulation (GDPR).
Our Commitment to Privacy
At IDB Consulting BV, we are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or engage our consultancy services.
We process personal data in accordance with applicable Belgian and European data protection legislation, including the General Data Protection Regulation (GDPR).
Who Is Responsible for Your Data?
IDB Consulting BV
📍 Snepstraat 18, 3670 Gruitrode – Oudsbergen
☎️ +32 (0)478 63 21 07
🧾 BE 1020.924.208
For any privacy-related questions, requests or concerns, you may contact us using the details above.
What Information Do We Collect?
Information You Provide
When you contact us through our website, email or telephone, we may collect:
- First name and last name
- Email address
- Telephone number
- Company name
- Job title
- Information included in your message
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Pages visited
- Website usage information
Business Information
During consultancy engagements we may process information necessary for:
- Project delivery
- Programme management
- Stakeholder coordination
- Service delivery improvement
- Change management activities
Why We Process Your Data
Communication
To respond to enquiries submitted through our contact form, email or telephone.
Service Delivery
To provide consultancy services including:
- IT Transformation
- Program & Project Management
- Change Management & Adoption
- Advisory & Operational Support
Client Relationship Management
To manage professional relationships with clients, prospects, partners and suppliers.
Legal and Regulatory Compliance
To comply with applicable legal, accounting and tax obligations.
Website Improvement
To monitor website performance, security and user experience.
Why Are We Allowed to Process Your Data?
Consent
When you voluntarily submit information through our website.
Contractual Necessity
When processing is required to deliver requested services.
Legitimate Interest
To operate and improve our business and professional services.
Legal Obligation
When required by applicable legislation.
Who Receives Your Data?
IDB Consulting BV does not sell personal data.
Where necessary, personal data may be shared with:
- Website hosting providers
- Email service providers
- IT support providers
- Professional advisers (accountants, lawyers, insurers)
- Public authorities where legally required
All third parties are required to protect personal data and process it in accordance with applicable regulations.
How Long Do We Keep Your Data?
Personal data is retained only for as long as necessary to:
- Respond to enquiries
- Deliver contracted services
- Meet legal obligations
- Resolve disputes
- Protect legitimate business interests
Retention periods may vary depending on the nature of the information and applicable legal requirements.
How We Protect Your Data
IDB Consulting implements appropriate technical and organisational measures to protect personal data against:
- Unauthorised access
- Accidental loss
- Misuse
- Disclosure
- Alteration
- Destruction
These measures include secure hosting, access controls, software updates and security monitoring.
Your GDPR Rights
Access
Request access to your personal data.
Rectification
Request correction of inaccurate information.
Erasure
Request deletion of your personal data under certain circumstances.
Restriction
Request limitation of processing activities.
Data Portability
Receive your personal data in a structured format.
Objection
Object to certain processing activities.
Withdrawal of Consent
Withdraw previously given consent at any time.
Questions or Complaints
If you have questions regarding this Privacy Policy or the processing of your personal data, please contact:
IDB Consulting BV
📍 Snepstraat 18, 3670 Gruitrode – Oudsbergen
☎️ +32 (0)478 63 21 07
🧾 BE 1020.924.208
Changes to This Privacy Policy
IDB Consulting BV may update this Privacy Policy from time to time to reflect changes in legislation, business operations or website functionality.
The latest version will always be available on this page.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Ensure proper website functionality
- Improve user experience
- Analyse website traffic
- Maintain website security
More information is available in our Cookie Policy.